Q: I cannot play my favorite song on Apple Music. It is grayed out. What can I do?
People who use Apple Music or iTunes Match may be familiar with this situation because it happens sometimes. Do you know why do Apple Music songs are grayed out? At the beginning, you may need to check if your subscription is still available. If you've subscribed to Apple Music or iTunes Match, a few reasons should be listed.
Possible Reasons Why Does Apple Music Song Grayed Out:
- Network connection issue. Most problems can be caused by poor network connection.
- Sync Library issue. The problem can happen when the playlists are synced to other devices. In this case, you can turn off the Sync Library. Then, try again.
- Region restriction. Some music files are only available to stream in some countries.
- The copyright owner has deleted the song.
Is it possible to fix the issue when Apple Music songs are grayed out?
Is it possible to avoid Apple Music songs are grayed out issue?
Yes. Next, let's move on the find the answers.
CONTENT Solution 1. Check Internet Connection Solution 2. Re-Sync Music Library Solution 3. Re-authorized Your Computer Solution 4. Using Apple Music Converter to Fix Apple Music Songs Grayed Out Issue
Solution 1. Check Internet Connection
A poor network should be blamed at the first place. Most issues are caused by the poor internet connection. Therefore, when your songs from Apple Music are grayed out, please check your network connection first.
- You can change another WiFi to get the better connection.
- Or you can stream Apple Music songs with mobile data.
Besides, you may find that you cannot access other website as well after changing the network. In this case, it is highly recommend to reset your network settings and connect the network later.
- Go to Settings > General.
- Scroll down to tap on Reset option.
- Tap on Reset Network Settings. Then, enter your passcode to finish the setting.
Solution 2. Re-Sync Music Library
Sync Library issue should be blame to as well.
Fail to Sync Music Library from iTunes Music
If you deleted a song from the iTunes Library before, it will be grayed out after you've synced iTunes library to iPhone/iPad.
Step 1. Delete the grayed out songs from iTunes first.
Step 2. Reopen your iTunes to Refresh your library.
Step 3. Instead of using WiFi, please connect your iPhone/iPad to the computer with digital cable to re-sync the music library.
Fail to Sync Apple Music Library to Your Other Devices
Generally, this issue is caused by not turning on the Sync Library option. Next, follow the steps to connect your other devices.
Note: You won't have the Sync Library option, if you do not subscribe to Apple Music.
Step 1. Navigate to Settings. Scroll down and tap on Music.
Step 2. Turn on the Sync Library option.
Step 1. Open Apple Music on your Mac.
Step 2. Click Music > Preferences in the menu bar.
Step 3. In the General tab, click the Sync Library checkbox. > Then, click OK to confirm your setting.
Step 1. Open iTunes on your Windows.
Step 2. Click Edit and select Preferences... in the menu bar.
Step 3. Click the checkbox of iCloud Music Library option in the General tab.
Step 4. Click OK to confirm your setting.
Solution 3. Re-authorized Your Computer
Instead of accessing Apple Music songs on the mobile devices, you could find them grayed out on iTunes even though you've enabled the option to sync your Apple Music library to iTunes. In this case, you may need to re-authorize your computer.
Step 1. Open your iTunes.
Mac: Click Store in the menu bar.
Windows: Click Account in the menu bar. > Select Authorizations.
Step 2. Click on the Deauthorize This Computer option. Then, log out your iTunes account.
Step 3. Restart your computer.
Step 4. Log in your iTunes, then follow step 1 again. > Select Authorize This Computer.
Step 5. Refresh your playlist.
Solution 4. Using Apple Music Converter to Fix Apple Music Songs Grayed Out Issue Forever
Solutions above are useful, but is it any solution that can avoid Apple Music songs grayed out issue forever? I will say Yes. You can get help from the third-party program like SpotiKeep Apple Music Converter. To fix Apple Music/iTunes songs grayed out issue, you can remove the DRM restriction from the music files and save them in your local folder. This is why SpotiKeep Apple Music Converter is created.
SpotiKeep Apple Music Converter, a desktop program for Windows and Mac, is designed to unlock the DRM restriction from Apple Music/iTunes files. It is able to convert the Apple Music files to MP3 or other plain audio format. With it, you can easily avoid the issue that Apple Music/iTunes songs are grayed out. Moreover, this program has a simple and clear interface design so that every user can quickly master how to convert Apple Music/iTunes songs to be DRM-free.
Tutorial on How to Solve Apple Music Songs Grayed Out Issue Forever
Step 1. Install the Latest SpotiKeep Apple Music Converter
SpotiKeep Apple Music Converter is capable of fixing Apple Music or iTunes songs grayed out issue on your Windows or Mac computers. To begin with, please download and install the latest program.
Besides, SpotiKeep Apple Music Converter will need the cooperation of iTunes so that please do not turn off it during the whole process.
Step 2. Select Your Favorite Songs to Convert
When you launch SpotiKeep Apple Music Converter, you can click the Refresh button to sync your Apple Music playlists via iTunes. In this step, you can select your favorite songs in the program by clicking the checkbox on the upper right pane.
Step 3. Make the Output Settings
Users are able to customize the output format, output quality, output folder, and metadata based on the favor. Output file will be saved in MP3 with 320kbps quality by default. You can make your own output settings as well. Besides, metadata info like song name, artist, album, genre, and cover art will be preserved during the conversion. Users can go to Metadata section to edit the music information if you need it.
Step 4. Unlock DRM from Apple Music Songs
After output settings are settled, you can click the Convert button to start unlocking the DRM restriction from Apple Music songs. Once the conversion begins, SpotiKeep Apple Music Converter will automatically move to the Converting tab. You can view the real-time process.
When the conversion ends, converted files will be move to the Finished tab. Then, you can easily click View Output File to located the output files on your computer.
Apple Music songs grayed out issue may annoying, but you can fast solve this issue after reading this article. To fix this issue forever, it is highly recommended to use SpotiKeep Apple Music Converter to unlock the DRM protection from Apple Music/iTunes songs. If you get help from this article, please share with others to let more people know.